Privacy Policy

At Image Source Online, operated by Hallas Color Lab Corp DBA Image Source (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of personal information:

  • Identifiers: Names, phone numbers, email addresses, and mailing addresses.
  • Payment Information: Payment details for order processing (processed securely through third-party payment platforms; we do not store payment information).
  • Cookies and Tracking Data: Information about your browsing activity on our website, including IP addresses, browser types, and device identifiers, collected via cookies and similar technologies.
  • Communication Data: Any information you provide through customer support or inquiries, such as emails or phone conversations.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and deliver your orders, including confirmations, shipping updates, and customer support.
  • Marketing: To provide personalized marketing and promotional content, analyze website usage, and improve our services.
  • Compliance and Security: To comply with legal obligations, prevent fraud, and protect the security of our website and users.
  • Website Functionality: To enhance user experience through cookies and tracking tools.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality and performance.
  • Analyze user activity to enhance our marketing strategies.
  • Deliver personalized advertising content.

You can manage cookie preferences through your browser settings. Disabling cookies may impact your experience on our site.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with the following:

  • Service Providers: Third parties that help us operate our website and process payments (e.g., WooPayments, Stripe, Square).
  • Marketing Partners: Trusted partners who assist in delivering targeted ads and tracking the effectiveness of our campaigns.
  • Legal Authorities: When required to comply with legal obligations or protect our rights.

5. Your Rights Under GDPR and CCPA

As a user, you have the following rights regarding your personal data:

Under GDPR (for EU Residents):

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Rectification: Request corrections to any inaccurate or incomplete personal data.
  • Right to Erasure: Request the deletion of your personal data, subject to legal obligations.
  • Right to Data Portability: Request a copy of your data in a structured, commonly used format.
  • Right to Restrict Processing: Request that we limit how your personal data is used.
  • Right to Object: Object to the processing of your personal data for direct marketing or other purposes.

Under CCPA (for California Residents):

  • Right to Know: Request details about the personal information we collect, use, and share.
  • Right to Delete: Request deletion of your personal information, subject to exceptions.
  • Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information).
  • Right to Non-Discrimination: Receive equal service and pricing regardless of exercising your privacy rights.

To exercise your rights, contact us using the information in Section 8.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

For questions, concerns, or to exercise your rights under GDPR or CCPA, please contact us:
Phone: (805) 676-1000
Email: orders@imagesourceonline.com
Address: 4532 Telephone Road, Suite 111, Ventura, CA 93003

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your data.

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